TOURISM
NEW! MED 188 | TOUR GUIDE | UNPAID ROLE | MEDELLIN
Company Profile: Non-profit corporation that aims to support organizations, businesses and social projects in Colombia through volunteer programs, with use of international and national talents in different areas or professions.
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Role description:
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Provide information, guidance, and assistance to tourists.
Role requirements:
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Fluency in English, multilingual is preferred
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MS Office knowledge
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Customer service-oriented
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Professional image
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Excellent communication and presentation skills
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Problem solving skills and ability to handle difficult situations
NEW! SMR 01 - CAL 05 - MED 189 - BOG 25 | TRAVEL CONSULTANT / SELLER /COMMUNICATOR/ MARKETER | UNPAID ROLE | SANTA MARTA/ MEDELLIN / CALI / BOGOTÁ
Company Profile: Tourism company with 10 years of experience.
Role description:
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Hosting and / or informing customers
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Make sales of tours and trips in Colombia
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Traveler Tracking Supervised by: Responsable Web Communication and Networks
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Sale the tourist packages
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Register reservations.
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Participate on SEO development.
Role requirements:
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Spanish: Advanced
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English: Advanced
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French: Advanced
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Knowledge about Colombia
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(This requirements may change in order to the tasks)
NEW! MED 184 / CAL 04 | TRAVEL ADVISOR | UNPAID ROLE | MEDELLIN/ CALI
Company Profile: Colombian travel agency founded in 2007. A pioneer in this destination, the company specialises in Adventure tourism, ecotourism and community tourism
Role description:
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Sell plans and packages in Colombia over the Internet: answer customers’ questions (Individual customers and/or Tour operator, groups) and provide bespoke trips, making changes and updating the quote appropriately up until the final sale of the product.
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Collect and organize the contract documents.
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Check the availability of services with suppliers (guides, hotels, transportation, etc.) and/or refer to the booking logistics department.
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Upload the reservations in our software
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Participate in client monitoring during and after their trip and perform the post-trip evaluation
Role requirements:
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Business profile, strong sales motivation
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Dynamism and enthusiasm, excellent customer facing skills
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Studies and/or successful experience (including internships) of B2C sales in the tourism industry is an advantage.
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Excellent attention to detail for customers, bookings and contract documents
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Willingness to learn, excellent organizational skills, adaptation, initiative
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Office (Word, Excel, PowerPoint), Gmail and Internet experience is a must
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Fluent English, French and Spanish is a must
MED 44 | TOUR OPERATER | UNPAID INTERNSHIP | MEDELLIN
Company Profile: Tourism Company | Founded: 2011 | The company is a startup that is developing quickly and specializes in Eco-Tourism | They offer unique trips in Colombia
Internship description:
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To research and implement a marketing/communication strategy to prospect new clients
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To develop a market analysis
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To help the team on the day-to-day operations
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To carry out online marketing through social media
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To help in the elaboration development and improvement of touristic offers/package/ tours/ activities
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This position provides responsibility and autonomy
Internship requirements:
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English level: Advanced
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Spanish level: Intermediate
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Interest in Hospitality Industry & Sustainable Development
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Self-motivated, enthusiastic and organized
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​Excellent communication & interpersonal skills
MED 45 | TOUR OPERATER | UNPAID INTERNSHIP | MEDELLIN
Company Profile: Tourism Company | Specializes in adventure & eco-friendly tourism, offering services in various cities across Colombia
Internship description:
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To process reservations
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To advise and guide tourists regarding the different offers
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To actively participate in the elaboration of new trips, tourist tours, packages or any new activities
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To research and suggest new strategies to reach new objectives
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To target new clients and support market research
Internship requirements:
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English level: Advanced
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Spanish level: Intermediate
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Interest in the Hospitality Industry & Sustainable Development
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Excellent interpersonal skills
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Good oral & written communication
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Pro-active
MED 46 | MARKETING & COMMUNICATION | UNPAID INTERNSHIP | MEDELLIN
Company Profile: Homestay Organization | Founded: 2008 | Integrates foreigners with local families in order to experience Colombia culture
Internship description:
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To answering questions /queries by phone, e-mail o social networks
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To strengthen the communications / Marketing strategy (social media, online marketing, web design)
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To contact via phoning / emailing prospects and develop networking
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To conduct market studies
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To contribute to publications in English
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Internship requirements:
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English level: Advanced
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Spanish level: Intermediate
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Good communication & interpersonal skills
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Proactive
SMR 1 | HEAD OF SALES AND AGENCY ADMINISTRATOR | UNPAID INTERNSHIP | SANTA MARTA
Company profile: Travel Agency and Hostel Chain | Specialized in Ecotourism and Off-Track tours
Internship description:
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To receive and inform clients on the excursions offered by the travel agency
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To be in charge of the selling of those excursions out of the agence working hours
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To realize the reservations of the service providers (excursions, hotels, transportation...)
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To ensure the link between clients and providers upon departure and return of excursions.
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To record the reservations into the sales management software
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To collect and record the payments (cash and credit card)
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To participate in diverse intern tasks of the agency and hostel according to requirements
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To realize different receptionist tasks
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To manage maintenance problems with the Manager
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To make a positive contribution to the overall atmosphere of the hostel.
Internship requirements:
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Fluent in English, Spanish and French
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Already present in Colombia
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Skills and successful experience in B2C sale in tourism sector
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Good knowledge of Colombia, ideally through a professional context
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Knowledge of the region would be great (Santa Marta, Parque Tayrona, Sierra Nevada, La Guajira, Minca, Cartagena etc.)
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Experience in reservation software in tourism sector
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Excellent customer contact, dynamism, enthusiasm, motivation for selling
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Excellent rigor essential for the management of reservations, documents and contractual payments
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Excellent organizational skills, adaptability and initiative-taking in relative autonomy
MED 102 | MARKETING TOURISM | UNPAID INTERNSHIP | MEDELLIN
Company Profile: A small Colombian tour company located in the beautiful city of Medellin is looking for a bilingual intern to help them in their marketing department. This is a 3 months long internship that is perfect for those looking to improve both their professional and language skills while enjoying the most vibrant city and culture in Latin America.
Internship description:
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Looking for an international intern who can assist with administrative aspects
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Have basic concept of information technology
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Have basic concept of business planning and business strategies
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Have basic concept of business techniques, financial analysis and be able to solve problems
Internship requirements:
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Must have a good level of speaking and writing Spanish
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Must have experience in international business or have equivalent education
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Experience or education in marketing prefered
MED 107 | SALES AND PROSPECTIVE BUSINESS DEVELOPER | UNPAID INTERNSHIP | MEDELLIN
Company Profile: The number one travel agency for responsible travelling in Colombia. An eco-tour operator who respect nature, culture and the people in all their travels | Founded: 2012 | Tours in Colombia and Medellin city tours
Internship description:
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Looking for an international intern who can assist with administrative aspects
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Finance and Logistics
Internship requirements:
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Must have a good level of speaking and writing Spanish
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Must have a good level of speaking and writing English
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Is prepared to travel with Colombians
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Starting: Immediately
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Duration: 3 months
BOG 15 | VOLUNTEER | UNPAID INTERNSHIP | BOGOTA
Company Profile: Colombian company dedicated in promotoing eco-tourism with Colombia and amongst its neighbours. It has provided programs in each of its conservation camps and environments in which it operates, to promote sustainability | Founded: 2012
Internship description:
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Administrative work in the main offices in Bogotá
Internship requirements:
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Must have a good level of speaking Spanish
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Must have a good level of speaking English
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Is from a country which has a passport that can easily obtain a Brasilian visa
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Starting: Flexible
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Duration: 1-2 months
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Supporting documentation for application: CV including information about knowledge of English, recent full body colour photo, cover letter describing your motivation for applying, indication of period you wish to volunteer for. We respect that some university students or other volunteers might wish to carry out scientific or social projects for their course, and for this we need signed documentation from the institution to confirm this. Certification of yellow fever vaccination is required, along with a passport copy, and a description of the activity camp, goals and desired laboral involvement.
COL 100 | VOLUNTEER | UNPAID INTERNSHIP | LETICIA
Company Profile: Colombian company dedicated in promoting eco-tourism within Colombia and amongst its neighbours. It has provided programs in each of its conservation camps and environments in which it operates, to promote sustainability | Founded: 2012
Internship description:
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Reception and induction of visitors
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Room delivery
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Support as general English interpreter, and eventually as interpreter on the tours
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Responsible for quality control in terms of cleanliness and food
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Clean and present fruit on the bird food platforms and sugar syrup on the hummingbird feed areas
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Kitchen support
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Ensure guides are punctual and visitors turn up on time to activites
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Create administrative lists as well as obtaining feedback from the visitors before their departure, and then publish these online
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Maintain inventories in terms of necessary items
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Colaborate and support central administration of the visitors
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Maintain constant contact with the management in Laeticia and in the main office in Bogota
Internship requirements:
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Good level of English and Spanish
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Starting: Flexible
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Duration: 6-12 weeks
MED 124 | TOUR OPERATOR | UNPAID INTERNSHIP | MEDELLIN
Company Profile: The largest Spanish school in Medellin and soon in all of Colombia, situated in the heart of the Zona Rosa of the city | Founded: 2014
Internship description:
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Promote and coordinate the tours
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Offer the tours to students and outsiders
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Administrative tasks
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Maintain contact and relationships with the hotels/hostels, making regular visits
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Send and receive correspondence by email, receive phone calls
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Communicate with travel agencies in Switzerland and Germany
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Organise weekly activities for the students and accompany them on these activities
Internship requirements:
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Ready to learn
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Interested in and has a knowledge of tourism
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Good verbal skills
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Fluent in English
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Preferably can speak Spanish
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Start date: February 2016
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Duration: 6 months