HOSPITALITY
NEW! MED 197 | TRAVEL AGENCY GENERAL DIRECTOR | UNPAID ROLE | MEDELLÍN
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Company Profile: High profile hotel chain with presence in Santa Marta and Bogotá, with a certificate of excellence by TripAdvisor and recommended by Off2Colombia. As a Cultural Center and Travel Agency, this hotel chain offers unique stays in Colombia.
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Internship description:
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Manage relationships with travel agencies and vendors
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Negotiate contracts or rates with travel service providers
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Provide advise on travel documents, insurance, import/export regulations etc.
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Handle credit card programs and charges
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Drive continuous improvement of travel programs
Internship requirements:
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English level: Advanced
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Spanish level: Intermediate
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Knowledge of international travel regulations, customs and currencies
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Working knowledge of MS Office and CTM/GDS solutions
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Excellent communication (oral and written) and negotiation skills
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Well-organized and reliable
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An analytical mind with strong business acumen
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Customer-oriented approach
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Training in travel and tourism is a plus
NEW! MED 186 | WAITER/WAITRESS | UNPAID ROLE | MEDELLIN
Company Profile: High profile hotel in the city of Medellín.
Role description:
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Provide excellent customer services that promote satisfaction
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Greet customers and present menu
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Make recommendations or share additional information upon request
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Take and serve food/drinks orders and up-sell any additional products
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Arrange table settings and maintain tables clean and tidy
Role requirements:
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Proven work experience as a waiter or waitress
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Ability to develop constructive working and interpersonal relationships with colleagues and customers
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Problem solving and decision making skills
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Service orientation and excellent organizational skills
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Hands on experience with cash register and any ordering information system
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Active listening and effective communication competencies
NEW! MED 190 | RECEPTIONIST | UNPAID ROLE | MEDELLÍN
Company Profile: High profile hotel in the city of Medellín.
Internship description:
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Serve visitors by greeting, welcoming, directing and announcing them appropriately
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Answer, screen and forward any incoming phone calls while providing basic information when needed
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Receive and sort daily mail/deliveries/couriers
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Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
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Update appointment calendars and schedule meetings/appointments
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Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
Internship requirements:
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English level: Advanced
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Proven working experience in a front office handling receptionist responsibilities
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Proficient with Microsoft Office Suite
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Professional appearance
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Solid communication skills both written and verbal
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Ability to be resourceful and proactive in dealing with issues that may arise
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Ability to organize, multitask, prioritize and work under pressure