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Company Profile: High profile hotel chain with presence in Santa Marta and Bogotá, with a certificate of excellence by TripAdvisor and recommended by Off2Colombia. As a Cultural Center and Travel Agency, this hotel chain offers unique stays in Colombia.

Internship description:

  • Manage relationships with travel agencies and vendors

  • Negotiate contracts or rates with travel service providers

  • Provide advise on travel documents, insurance, import/export regulations etc.

  • Handle credit card programs and charges

  • Drive continuous improvement of travel programs


Internship requirements: 

  • English level: Advanced

  • Spanish level: Intermediate

  • Knowledge of international travel regulations, customs and currencies

  • Working knowledge of MS Office and CTM/GDS solutions

  • Excellent communication (oral and written) and negotiation skills

  • Well-organized and reliable

  • An analytical mind with strong business acumen

  • Customer-oriented approach

  • Training in travel and tourism is a plus











Company Profile: High profile hotel in the city of Medellín.


Role description:

  • Provide excellent customer services that promote satisfaction

  • Greet customers and present menu

  • Make recommendations or share additional information upon request

  • Take and serve food/drinks orders and up-sell any additional products

  • Arrange table settings and maintain tables clean and tidy


Role requirements: 

  • Proven work experience as a waiter or waitress

  • Ability to develop constructive working and interpersonal relationships with colleagues and customers

  • Problem solving and decision making skills

  • Service orientation and excellent organizational skills

  • Hands on experience with cash register and any ordering information system

  • Active listening and effective communication competencies



Company Profile: High profile hotel in the city of Medellín.


Internship description:

  • Serve visitors by greeting, welcoming, directing and announcing them appropriately

  • Answer, screen and forward any incoming phone calls while providing basic information when needed

  • Receive and sort daily mail/deliveries/couriers

  • Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)

  • Update appointment calendars and schedule meetings/appointments

  • Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.


Internship requirements: 

  • English level: Advanced

  • Proven working experience in a front office handling receptionist responsibilities

  • Proficient with Microsoft Office Suite

  • Professional appearance

  • Solid communication skills both written and verbal

  • Ability to be resourceful and proactive in dealing with issues that may arise

  • Ability to organize, multitask, prioritize and work under pressure

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